naga casino BancNet glitch affects GCash fund transfers; refunds vowed in 24-48 hours

Updated on November 22, 2024 at 4:31 p.m.

Just days after issues of unauthorized deductions from the accounts of its users, popular e-wallet platform GCash again experienced another error.

Article continues after this advertisement

On Friday afternoon, the Ayala-backed company announced its bank transfer feature via BancNet was having issues, although the cause is still unclear.

FEATURED STORIES BUSINESS Gokongweis ready to compete with Dali grocery chain BUSINESS BIZ BUZZ: Samsung bets big on the Philippines BUSINESS BancNet glitch affects GCash fund transfers; refunds vowed in 24-48 hours

In an advisory issued on Friday also, GCash issued another advisory, to read:

“Bank transfer to GCash will be right back! BancNet is working to restore the service as soon as possible.

Article continues after this advertisement

“If your bank account was debited, kindly expect your money to be credited to your GCash wallet within 24 to 48 hours.”

Article continues after this advertisement

“We are working with our partners to restore the service as soon as possible,” GCash told customers in an advisory.

Article continues after this advertisement

“All affected transactions will be credited back to your GCash wallet within 24-48 hours,” it added.

READ: GCash unauthorized deduction: Internal glitch and not by hackers

Article continues after this advertisement

This comes after GCash confirmed an “internal glitch” that caused unauthorized deduction on balances of its users earlier this month.

GCash clarified that it had not been the work of hackers, as some had speculated.

The Bangko Sentral ng Pilipinas, which regulates the fintech app, said it would complete by mid-December its investigation into the incident.

Your subscription could not be saved. Please try again. Your subscription has been successful.

Subscribe to our daily newsletter

SIGN ME UP

By providing an email address. I agree to the Terms of Use and acknowledge that I have read the Privacy Policy.naga casino

READ NEXT BSP eyes expanded rules on cross-selling Most Asian markets track Wall St gains, bitcoin closes on $100... EDITORS' PICK Marcos on calls to suspend BARMM polls: It is being studied Marcos encourages farmers, fishers to enroll in DA insurance program Putin hints at strikes on West in ‘global’ Ukraine war Rep. Chua: Do we have to remind VP Sara Duterte to follow House rules? Tolentino backs stronger PNP Maritime Command amid threats in WPS MOST READ Marcos on calls to suspend BARMM polls: It is being studied Sara Duterte visits detained chief of staff, spends night at House Rep. Chua: Do we have to remind VP Sara Duterte to follow House rules? Heavy NLEX traffic expected on Nov. 23 due to concert in PH Arena Follow @FMangosingINQ on Twitter --> View comments

• glitch
• affects
• GCash
• naga casino
• BancNet